I don't usually engage in much small talk at work with the customers. I do enough not to be rude and because I try to be a nice guy and I'm not deliberately obnoxious. I admit to not being very nice when I shut a grifter down. Who could possibly purchase 10 bottles of laundry soap week after week by accident and then try to return it the following week without a receipt when it is no longer on a 2-for-1 sale? I have no patience for that type of stuff.
It could be my upbringing making me sensitive to matters of ethics, humanity, morality and human rights but usually when I get into a prolonged conversation with someone it invariably turns bad and I recall why I don't really care to spend my time yammering with the locals.
My chats usually have negative results and make me want to go home and shower. For example, this conversation I had with a customer the night before Halloween.
"Looks like you are getting enough candy today."People are a continual disappointment to me.
"Yes! Halloween is so busy for us."
"Really? Where is that?"
"Bird Rock area. Honestly, I think they bus people in."
"We get hundreds of visitors on our street on Halloween and you can tell they don't live there. It's a nice neighborhood and everyone is really generous. So it stays pretty busy until the patrols start at about 9 and clears them out."
"Private security patrols. Between the patrols all over the area and us manning the fire hoses we keep everything under control."
"I...see. Well, you have a wonderful Halloween."